Outlook Not Receiving Emails | Causes & Key Fixes
If any of your email contacts have sent you an
email message and you have not received it, there must be something issues
within your Outlook account. In this article, we will take you through the best
and most effective key fix that will help you in resolving the Outlook
not receiving emails issue.
Before starting with the easy steps to resolve Outlook
not receiving emails, let’s see what are the main reasons behind the
occurrence of this issue.
Outlook Not Receiving Emails: Main Reasons
Sometimes, the email messages do not arrive on
your Outlook email address and there can be several reasons behind it. Here are
the five main reasons that can cause your Outlook not receiving emails.
Go through them one by one and then, execute the troubleshooting method.
- In case you have entered the incorrect Outlook email
login credentials during the Outlook sign-in process, you may face such
Outlook issues.
2.
Sometimes, the Outlook
mail server gets down and the users neither receive any new email message nor
they are allowed to send or forward emails.
3.
Poor internet connection
either from Wi-Fi or LAN Cable can also cause Outlook not receiving emails
for a longer period.
4.
Another strong reason
that Outlook is not receiving any new email messages could be that the emails
are stored in the spam folder and not in the inbox.
5.
Synchronization problem:
Your Outlook account must not be synced correctly with the Outlook software
installed in the system.
Found the reason why is your outlook
365 not receiving emails? Now, go through the
best solution mentioned below and fix it in a jiffy.
How To Fix Outlook 365 not receiving emails?
We know that not receiving the new email
messages while working is annoying, especially when the emails could be really
important. But, do not stress out, before you chase any email expert to fix
this issue, let us tell you that you can fix this issue yourself.
Sometimes, Outlook does receive email messages
but the emails automatically shift to the ‘Spam or Junk’ folder. To check all
those emails, you must disable the junk folder. Here are the essential steps
that you must follow.
Step 1: Start Outlook Web App on your system and
access your account,
Step 2: On the main page move towards the ‘Junk
email’ gear on the left side and click on it.
Step 4: Expand the options by dropping down the
tab and reach the ‘Junk Email Options’ menu.
Step 5: The window of the ‘Incoming Messages
Filtering levels’ will prompt on your screen.
Step 6: Change the preference of the enabled
option of ‘High to low’ by disabling the option.
Step 7: Select the ‘Low’ option for testing to
see in case you are receiving all the emails in ‘Junk emails’ only.
Step 8: At last, end this process by clicking on
the ‘Apply’ option and click on the ‘Ok’ button.
We are hopeful that the aforementioned steps
helped you to receive the new email messages back in your inbox. We hope you
never face the same Outlook not receiving emails issue, in case you face
it again, this blog will always be available to help you out.
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